I've been working with a virtual phone team and my personal productivity has gone through the roof. I love this phone team.
I've actually already been doing this one, but I wanted a win in case all of my other experiments fail.
Due to the fact that I work out of my home and virtual learning is a thing now, I have been having a super difficult time answering the phones. Because of that, I decided to hire a virtual phone team.
The phone team I hired is certified by Housecall Pro, which is the software we use for scheduling. Since this team is certified, they already know how to do the scheduling part. I just had to teach them about chimneys.
Here are the perks:
Here is the one challenge so far:
I solved this by making a drive time chart that conveys approximate driving time. Problem solved.
As for my experiment, here's where I started:
I was annoyed because I can't answer the phone all the time. I was also annoyed because my productivity was down the tube. I did a horrible job time blocking because I was constantly interrupted by either a family member or a phone call.
My goal for this experiment was to have a team who can help me increase my productivity and be more responsive for my customers.
If you would like to have a gander at the tools Iove, check them out here: resources.timehackingradio.com.
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