Time Hacking Radio

How To Improve Responsiveness

Episode Summary

Here is how I've upped my responsiveness in preparation for a Google guaranteed service company.

Episode Notes

When you work from home and live in a noisy, virtual learning environment, you need to put systems in place to handle phone calls.  In my case, I was simply sending people to my voicemail.  This is cool, except that when you plan to be a "Google Guaranteed" service company, one of the ways your company is evaluated is your responsiveness.  

In preparation for a responsiveness test, I made a HUGE leap.  (Huge for me anyway.) I hired a virtual phone team.  I was under the false impression that this was a cost-prohibitive leap and BOY was I wrong.  

If you want to see what sort of tools I've been using and content I've been absorbing check out my resource page at resources.timehackingradio.com.

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